Shipping and payment conditions



Packages will be shipped on average within two working days of the order for national deliveries, for other countries within five working days. The courier will contact you directly by phone to agree to an exact delivery time. If the addressee fails to be present for the collection of the package the first time he will be given only one more opportunity to collect the goods with an extra charge of 15 euros including vat for the unclaimed goods which he will have to pay directly to the courier as well as all the other costs regarding the non-collection on behalf of the client.

The client has to check that the package is wholly intact before accepting it. If the package is damaged on arrival, the client is authorized to check its contents and not accept it if the goods inside the package are damaged too. If this is the case Scents and Nature will ship the goods again without any additional transport charges on behalf of the client.

All costs include VAT 22%